Saturday, June 18, 2005

Scary words about an LMS decision

The cardinal rule of buying an LMS is, of course, to develop your list of criteria and hold the vendor to it. This week I was asked to sit in on the vendor's demo of a product that ultimately will cost several million dollars. I sat down with my list of criteria--developed over days by a group of stakeholders--and told the audience I was ready.

One of the key decisionmakers said: "Well, we're not going to ask the vendor to show us whether the product can do every single thing we want."

Uh, Oh and Wow.